What is the BTMM^®?

The AI-Driven Business Transformation Metrics Model (BTMM) is the metrics-to-value logic module in Substratos™ — OS infrastructure for enterprise AI.

The BTMM gives AI agents and executive leaders a structured way to measure, track, evaluate, and course-correct AI pilot deployments and digital transformation performance — in real time, across agents, people, roles, and systems.

The BTMM is not a dashboard. It’s not a matrix. It’s the AI-driven metrics-to-value logic embedded in Substratos — engineered to help businesses move beyond subjective reporting and toward orchestrated AI agents and measurable enterprise AI outcomes.

Why the BTMM Matters

Transformation doesn’t fail because of ambition. It fails because success isn’t clearly defined, measured, or remembered over time.

The Business Transformation Metrics Model (BTMM) solves that. It anchors transformation to outcomes that matter — linking strategic memory, embedded logic, measurable KPIs, and predictive foresight into a single, structured model.

The BTMM guides the metrics-to-value modular component inside Substratos. It improves real-time AI decision-making — helping agents and humans detect, score, and escalate execution drift, course-correct, and adapt to align with changing business priorities.

Outcomes over output. Next gen knowledge management. Architecture over improvisation.

How It Works

The BTMM tracks 34 KPIs across 8 transformation-critical success factors:

• Adoption & Performance
• Support & Issue Resolution
• Customer & Employee Engagement
• Workforce Productivity
• Business Resiliency
• Future Change Leadership Capacity
• Recruiting & Retention
• Value Realization

The BTMM includes a four-lens evaluation framework to identify gaps and drive impact:

• Historical (WWW) – Where were we?
• Current (WWA) – Where are we now?
• Predictive (WWWTB) – Where will we want to be?
• Prescriptive (HTGT) – How do we get there?

The BTMM enables agentic AI to execute with precision — drawing on contextual enterprise memory, target KPI thresholds, and foresight. It’s how Substratos delivers reliable, accountable, and measurable AI performance.

Want to Learn More?

Let’s talk about how the BTMM can help you drive measurable transformation — and power AI with governance, agent orchestration, contextual memory, and precision metrics.